Invoices will be considered delinquent and a penalty of $8.28 added thereto if payment is not made on or before the 20th day of the month following the date of presentation.  An additional $8.28 penalty will be accrued each additional month payment is not made on or before the 20th day of the month. If the office is closed on the 20th day of the month, payment must be made via the online payment service or through the onsite drop box by close of business on the 20th in order to not receive a late fee to your account.

To review full policy see document below.

Total number of residential shutoffs for the year of 2024 was 88.